Question 1

Do you store my baby's data on your servers?

Accepted Answer

No. All baby-related data (sleep, feeding, diapers, notes, etc.) is stored locally on your device. Optional iCloud backup, if enabled, is handled by Apple.

Question 2

Can I use BabyOK on multiple devices?

Accepted Answer

If you enable iCloud sync in the app and on your devices, your data can be shared securely between devices signed into the same Apple ID. iCloud sync is available for Premium subscribers.

Question 3

Is there a free version?

Accepted Answer

Yes. The free version includes core tracking features with some limitations: 3 sleep events, 3 feeding events, and 3 diaper changes per day, and support for 1 child. Premium features unlock unlimited events, multiple children, history view, analytics, data export, cloud sync, and notifications.

Question 4

What are the Premium features?

Accepted Answer

Premium includes unlimited events, multiple children support, calendar-based history view, advanced analytics & statistics, data export (JSON/PDF), iCloud backup & sync, notifications & reminders, and advanced development tracking with growth dynamics.

Question 5

How do I cancel my Premium subscription?

Accepted Answer

You can cancel your subscription at any time through your Apple ID subscription settings in iOS Settings > [Your Name] > Subscriptions. Cancellation takes effect at the end of your current billing period.

Question 6

How does the 24-hour clock work?

Accepted Answer

BabyOK visualizes your baby's day on a 24-hour analog clock interface, showing sleep, feeding and other events as segments. This makes it easy to spot routines and gaps at a glance.

Question 7

Can I track multiple children?

Accepted Answer

Yes, multiple children support is available for Premium subscribers. The free version supports tracking for 1 child.

Question 8

How do I switch between multiple children?

Accepted Answer

You can switch between children in two ways: press and swipe on any page (except the Settings page) to quickly switch, or manually select a child on the Settings page in 'Child Management'.

Question 9

What languages does BabyOK support?

Accepted Answer

BabyOK supports 12+ languages. The app interface and content are localized for a global audience. Check the App Store listing for the complete list of supported languages.

Question 10

Can I export my data?

Accepted Answer

Yes, Premium subscribers can export their data in JSON or PDF format. This allows you to keep a backup of your baby's records or transfer them if needed.

Question 11

What happens to my data if I delete the app?

Accepted Answer

If you delete the app, all local data on your device will be removed. If you had iCloud sync enabled, you can restore your data by reinstalling the app and signing in with the same Apple ID, as long as the iCloud backup still exists.

Question 12

How do I contact support?

Accepted Answer

You can contact us directly from the Support page in the app or by emailing support@babyok.site. We aim to respond within a reasonable timeframe.

Frequently Asked Questions